Time flies, doesn’t it? This year, we’re celebrating The COST Program’s 30th birthday.

Many businesses are not aware of their exposure to the increase in natural disasters as climate changes. This puts insurance carriers at greater risk.

Customer service isn’t always easy, but there are certain phrases that should be avoided altogether. Find out what they are in our latest blog!

Customer service is essential to a positive client experience when you sell an intangible like insurance.

Sales calls aren’t always easy. If you’re tired of feeling stressed out or anxious, consider using a script. These tips will help:

Many Americans believe a lot of myths about insurance. This is an opportunity to educate clients and help find the coverage that’s best for them.

Clear, concision communication is crucial to your businesses’ success. These simple tips can help you streamline your efforts!

Personality clashes can seriously affect workplace productivity and profits. There are ways to resolve them.

Motivated employees are a business’ greatest asset. Here are some steps you can take to make motivation a part of your business strategy.

Work smarter, not harder, right? There may be something more to this saying than you realize.